Politica della privacy
Privacy policy
This privacy policy describes how we collect, use and share your personal data when you visit GioielliRicordi or make a purchase
Personal information we collect
When you visit the Website, we automatically collect certain information about your device, including information about your browser , IP address, time zone and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about individual web pages or products viewed, such as the websites or keywords leading to the Site, and information about how you interact with the Site. The information collected is automatically linked to these as " Information about the page.
We collect information about your device that uses the following technologies:
- "Cookies" are data files placed on your device or user's computer, often including an anonymous unique identifier. To learn more about cookies and how to disable them, visit http://www.allaboutcookies.org.
- "Log files” track actions that occur on the website and collect data including IP address, browser type, Internet service provider, referring/exiting pages and date/time.
- "Web beacons", "tags" and "pixels" are electronic files used to record information about the website. navigation.
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card number, email address and phone number, which we call "Your Order Information".
When we talk about "Personal Information" in this privacy policy, we mean both device information and order information.
How do we use your personal information?
We use order information collected generally to process all orders placed through the website (including processing payment information, arranging for shipping and providing invoices and/or order confirmations). We also use your order information to:
- communicate with you;
- review our orders for potential risks or fraud;
- accept the preferences that you have shared with us, provide information or advertising related to our products or services.
- [INSERT OTHER USE OF ORDER INFORMATION]
We use the device information we collect to identify potential risks and fraud (in particular, your IP address) and to generally improve and optimize our website (e.g. example, creating analytics on how people use it). for example, creating analytics about how our customers navigate and interact with the website); and evaluate the success of our advertising and marketing campaigns).
Disclosure of personal data
We share your personal data with third parties so that we can use it as described above. For example, we use Shopify to operate our online store; You can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the website. For more information on how Google uses your personal data, please see thetioo: https://www.google.com/intl/it/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally , we may also share your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
What happens if a package is not delivered because The customer did not provide a complete address?
If you do not respond to email requests the full address, the client can choose between two options:
Return: If the customer provides us with the correct address within a certain period, we will send the package as soon as possible without additional costs.
Coupon code: if the customer does not provide us with the correct address, you can choose to request a coupon code for the value of the price paid, to use on our site for a future purchase.